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Wendy's@KopitiamCity opens 30 April 2011!
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Mulyc
Senior Member


Joined: 25 Dec 2007
Posts: 315
Location: Compassvale Lane

PostPosted: Fri May 06, 2011 1:56 pm    Post subject: Reply with quote

quite crowded at dinner time...

anyone can give a review of the standard there?
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Karenthk
Ordinary Member


Joined: 06 Jun 2004
Posts: 124
Location: Coris - Blk 264C

PostPosted: Sat May 07, 2011 1:08 pm    Post subject: Reply with quote

Very SLOW service, guess the crew is still not familiar with the operations.
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Gaia
Ordinary Member


Joined: 27 Jun 2008
Posts: 114
Location: 271B

PostPosted: Sat May 07, 2011 1:37 pm    Post subject: Reply with quote

Its always crowded...even during off peak hrs....went to order the $10 dollars for 2 combos, ordered 1 fish and 1 chicken...went home found 3 burgers inside...was a 2 patty beef burger..too bad dun eat beef, so threw it away
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Wilddolphin
Ordinary Member


Joined: 05 Jul 2006
Posts: 128
Location: Atrina

PostPosted: Sat May 07, 2011 10:44 pm    Post subject: Reply with quote

Waited 45 mins to order breakfast.Service was very slow cos only 1 person serving at counter & 1 person doing the cooking.Ordered 2 sets of whole breakfast meal.Food not hot at all.Is Wendy's really serving quality in its recipe?I doubt so.
I think it's a trend for Kopitiam to always keep people waiting....cos every kopitiam i go to,always long queue at the beverage/dessert counter (Rivervale Plaza,TTSH etc.).That goes the same to the newly opened Wendy's.The service staff don't really give a damn about the long queue.
Heard from a few customers sitting beside me that this will be the last time they are going to patronise Wendy's @ Buangkok again.One even cursed that the restaurant will definitely close down within a month if this bad service is going to continue.
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Lch76
Junior Member


Joined: 02 Jan 2008
Posts: 20

PostPosted: Sun May 08, 2011 5:11 pm    Post subject: Reply with quote

The service is lousy and slow.I waited 5min just for someone to come to the counter to take my order and it takes them more than 20 min just to prepare the food and drinks when there're no queue or other customers.

Also, the taste of the food is getting lousier and the way the kitchen staff prepare and handle the food is unacceptable. Hot cakes pre-cooked and uncover and they just put the packets of honey syrup and butter directly on top of the hot cakes when served.
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Wu
Ordinary Member


Joined: 08 May 2008
Posts: 151
Location: Tivela 271A

PostPosted: Fri May 13, 2011 2:28 pm    Post subject: Reply with quote

Oh is their service really so bad? So much complain.. Hahaha!!! Very Happy Very Happy
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Mulyc
Senior Member


Joined: 25 Dec 2007
Posts: 315
Location: Compassvale Lane

PostPosted: Sat May 21, 2011 10:43 am    Post subject: Reply with quote

I was at the outlet at Lau Pa Sat last month. Also slow service and the burgers arnt fantastic. Give me a Big Mac meal anytime.

Looks like we got to give Kopitiam City even more time.

Pity that Kopitiam Group does not respond to feedback.

I have wrote in to Teo Ser Luck about the whole Kopitiam monopoly and Kopitiam Square problem. he replied that he will look into it and speak to the operator regarding lowering pricing and rental.
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Muffin
Bronze Member


Joined: 18 May 2007
Posts: 841

PostPosted: Mon May 23, 2011 12:35 am    Post subject: Reply with quote

despite of just staying nearby, walking distance, i still have not tried it due to the long queue everytime i went there. Luckily i did not waste the money because i heard a lot of negative feedbacks on it.
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Pillow
New Member


Joined: 27 Oct 2010
Posts: 7

PostPosted: Tue May 24, 2011 8:34 pm    Post subject: Reply with quote

I visited the place last Saturday. Surprisingly no queue. I tried a bacon burger - not bad.

But I noticed that the Kopitiam Card discount is only 5% instead of 10%.
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Grass
Junior Member


Joined: 26 Apr 2009
Posts: 21

PostPosted: Sat May 28, 2011 7:50 pm    Post subject: Reply with quote

Tried once after it was opened for about a week. Price does not justify quality. Food was not served hot and fried chicken was hard. Onky ice cream n fries saved the day... Not going there to eat agsin...
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Solonavi
Platinum Member


Joined: 01 Jul 2005
Posts: 5327

PostPosted: Fri Jun 03, 2011 10:21 am    Post subject: Reply with quote

Tried them a few day back for dinner. Their fish burger is damn salty. And I wonder why they need so many staffs? Alot are using "eye" power. lol

JC

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Wilddolphin
Ordinary Member


Joined: 05 Jul 2006
Posts: 128
Location: Atrina

PostPosted: Fri Jun 03, 2011 8:31 pm    Post subject: Reply with quote

Previously,many customers but not enough service staff.
Now,no customers but overflooded with service staff. Very Happy
Customers already fed up patronising them liao.So many staff now service still bad cos they are too busy chit-chatting...they don't even bother to serve you while you are standing there. Mad
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Flyersummer
Bronze Member


Joined: 26 Feb 2006
Posts: 780

PostPosted: Sun Jun 05, 2011 2:00 pm    Post subject: Reply with quote

quarter-pounder sucks. beef patty dry and tasteless.

will not be patronising Wendy also.
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Mulyc
Senior Member


Joined: 25 Dec 2007
Posts: 315
Location: Compassvale Lane

PostPosted: Sun Jun 05, 2011 6:36 pm    Post subject: Reply with quote

Looks much less crowded now...
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