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Our experienced in changing Kepler WC ( Toilet Bowl ) pump

 
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Tayfamily
New Member


Joined: 04 Apr 2015
Posts: 7
Location: Singapore

PostPosted: Sat Nov 28, 2015 2:34 pm    Post subject: Our experienced in changing Kepler WC ( Toilet Bowl ) pump Reply with quote

It was such a past crazy week for my family. Our common bathroom WC ( water closet ) couldn't work. The flushing system spoilt. No water come out even after pressing the buttons. Since it only has been 3 - 4 years living in this new BTO flat, we have experienced so many things broke down and spoilt. All thanks to the unreliable products HDB used for our flat. Anyway, I wanna share about our WC first.

The past 1 week plus. We search high and low for the pump. Even wasted money buying a wrong pump. We also contact big and small businesses dealing with this problem by email. After a week of craziness and despite our busy schedule, we finally managed to get our WC working again !

Most of the PROFESSIONALS, whether big or small businesses (in actual fact, ALL... And I'm not gonna say names) we contacted couldn't help us... And giving the SAME REASON that our WC pump is uncommon type and ALL of them advise us to change the whole WC. They say it's difficult to get the pump bcos it's not common type and not universal type. To me, it doesn't make sense since our WC is still in good tip top condition and it's just the pump that need to be replaced.

Finally, a colleague of mine recommended a plumber that she engaged before to fix her very old WC. They are a pair of husband and wife team. Ownself freelancers specialising in plumbing and WC. Yesterday I contacted them, within today they got it fixed ! Fast, efficient, reliable and on top of all friendly ! I am surprised they managed to get the pump ! But they did informed me they took some time to find it and by then it was already very late. But no matter what, their promise to come today to fix, they fulfilled it. I'm grateful for that.

Anyway, our WC is Kepler brand. Not easy to find the pump. Also, our WC cistern is special, the hole diameter is quite big. It cannot be fitted with universal common pumps. Very challenging !!! Maybe those who knows where to get will be more easy for them. But since we are so clueless and can only rely on Google to search for answers and also can only rely on finding it at nearby hardware stores and DIY shops, none of these effort paid off. Very frustrating actually. But I'm glad it's all over !

Sorry for this long post ! I just had to share my experience and bang my anger and frustrations out. LOL !!!

Tay Family of Compassvale Lane
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Quiet Guy
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Joined: 06 May 2005
Posts: 12886
Location: Rivervale Drive.

PostPosted: Mon Jan 11, 2016 10:57 pm    Post subject: Reply with quote

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人在做,天在看。
慢慢来,,不要乱乱来.。
坐着看,不用流汗。
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Alcoly21
Junior Member


Joined: 09 Sep 2009
Posts: 25
Location: Compassvale Beacon 210B

PostPosted: Mon May 16, 2016 1:05 pm    Post subject: Reply with quote

Hi, I am staying at Compassvale Lane and similar, my HDB toilet (Kepler), flush is not working for no reason, i think it is the canister that is problematic.

Do you have the contact of the plumber to share?
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Tayfamily
New Member


Joined: 04 Apr 2015
Posts: 7
Location: Singapore

PostPosted: Mon May 16, 2016 7:47 pm    Post subject: Reply with quote

Hi there. SURE! I will PM you.


Alcoly21 wrote:
Hi, I am staying at Compassvale Lane and similar, my HDB toilet (Kepler), flush is not working for no reason, i think it is the canister that is problematic.

Do you have the contact of the plumber to share?
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Tayfamily
New Member


Joined: 04 Apr 2015
Posts: 7
Location: Singapore

PostPosted: Mon May 16, 2016 7:49 pm    Post subject: Reply with quote

Oh Darn. Can't PM yet. Maybe bcos I'm new.
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Alcoly21
Junior Member


Joined: 09 Sep 2009
Posts: 25
Location: Compassvale Beacon 210B

PostPosted: Tue May 17, 2016 12:33 pm    Post subject: Reply with quote

are you able to email me instead?

much appreciated.

alcoly21@yahoo.com.sg
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Tayfamily
New Member


Joined: 04 Apr 2015
Posts: 7
Location: Singapore

PostPosted: Sat Jan 06, 2018 3:34 pm    Post subject: Reply with quote

hahaha... this time round... my master bedroom toilet bowl got problem. Water keep leaking under the toilet bowl. I called uncle Ken & his wife again. today call, today they came. and they remember me ! that's so nice & thoughtful ! Smile I thought it's the flushing pump again that got problem. but it is not. there is this part underneath the water tank...that leak water... I don't know what to call it, but they changed that ... plus the part in the tank as well.... they really efficient and very nice couple. they even tell me the next time if water overflowing IN the toilet bowl, then it's time to change the flushing pump part, for now no need. still working, save money. How thoughtful of them ! but i really appreciate that they tell me in advanced. bcos, it's been 7 years already. anytime that pump will spoil soon. choy !!! I hope not so soon la...

happy new year everyone !
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